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Documentation

Climails docs & guides

Step-by-step instructions for everything in the product — which screen to open, what to click, and how each channel works. Plus the full REST API reference.

Getting started

Go from empty account to your first tracked send.

Getting started

Connect a sending domain

Authenticate your domain in Climails so email lands in the inbox: add the domain, publish SPF, DKIM and DMARC, and verify — step by step.

Documentation
Getting started

Import your contacts

Upload contacts into Climails: import a CSV, map columns to fields, record consent, and let suppression lists protect every future send.

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Getting started

Build a dynamic segment

Build a self-updating audience in Climails: combine contact attributes and behavioral events with AND/OR rules, preview the size, and reuse it everywhere.

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Getting started

Create and send a campaign

Build a template, pick your audience, A/B test the subject and schedule the send — then read opens, clicks and revenue in Analytics.

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Getting started

Build a lifecycle automation

Design a flow once — welcome, abandoned cart, win-back — that runs for every contact in real time. Pick a trigger, build the canvas, activate and read run logs.

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Getting started

Templates & personalization

Build reusable templates in Climails and personalize every field with variables, default values, conditions and loops — subject, preheader, from, HTML and text.

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Getting started

A/B testing campaigns

Run A/B tests on your campaigns in Climails. Split recipients across variants with weights, vary the subject or template, and pick the winner by opens or clicks.

Documentation

Channels

Email, SMS, WhatsApp, Telegram, web push and Viber — what each one needs and how to send.

Channel

Email

Send marketing and transactional email from your own authenticated domain in Climails — deliverability, tracking and analytics built in.

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Channel

SMS

Send time-sensitive SMS alerts and promotions from Climails, with delivery receipts and automatic opt-out handling.

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Channel

WhatsApp

Reach customers on WhatsApp through the official Cloud API: approved template messages for outreach and session messages for replies.

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Channel

Telegram

Deliver instant messages to Telegram subscribers through your own bot — great for notifications, digests and community updates.

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Channel

Web push

Bring visitors back with browser push notifications — no email address required. Collect subscriptions and send straight to the browser.

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Channel

Viber

Viber is a planned channel in Climails for regional reach. Here's what it will do and how it fits alongside SMS, email and the other messengers.

Documentation

Integrations

Connect your store, CRM and tools — sync contacts, orders and events both ways.

Integrations

Integrations overview

Browse the Climails integrations catalog and connect your store, CRM and tools in a few clicks — sync contacts, orders and events without writing code.

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Integrations

Native connectors (store & CRM)

Connect Shopify, WooCommerce, AmoCRM, HubSpot, Bitrix24, Google Sheets, Notion and Stripe to Climails over OAuth — contacts, orders and events sync automatically.

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Integrations

Connect Shopify

Connect Shopify to Climails over OAuth to sync customers and orders in real time — power abandoned-cart and post-purchase flows from live store events.

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Integrations

Connect WooCommerce

Connect WooCommerce to Climails with your store's REST API keys to sync customers and orders, and receive signed webhooks for live updates.

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Integrations

Connect AmoCRM

Connect AmoCRM to Climails over OAuth to sync your CRM contacts, with automatic token refresh so the connection keeps working.

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Integrations

Connect HubSpot

Connect HubSpot to Climails over OAuth and sync your CRM contacts — no API keys to manage, just authorize once and import.

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Integrations

Connect Bitrix24

Connect Bitrix24 to Climails with an inbound webhook URL to sync contacts, and push new CRM contacts to Climails in real time.

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Integrations

Connect Google Sheets

Connect a Google Sheet to Climails with a service account to import spreadsheet rows as contacts — a simple bridge for any list you keep in Sheets.

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Integrations

Connect Notion

Connect Notion to Climails with an internal integration token to import a Notion database's rows as contacts — sync your CRM-in-Notion to email.

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Integrations

Connect Stripe (customers)

Connect Stripe to Climails with your secret key to sync customers, and receive signed webhooks so customer changes flow in real time.

Documentation

Deliverability

Land in the inbox: IP warm-up, spam checks, BIMI and Google Postmaster monitoring.

Deliverability

IP warm-up

Climails warms up your sending automatically — ramping volume in stages so mailbox providers learn to trust you and your mail reaches the inbox.

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Deliverability

Spam & content check

Score your email for spam risk before sending in Climails. Get a 0–10 rating with specific issues to fix, so content problems don't sink your deliverability.

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Deliverability

BIMI & your logo in the inbox

Set up BIMI in Climails to display your brand logo next to your emails. Climails validates your VMC certificate so supporting inboxes show the verified mark.

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Deliverability

Google Postmaster monitoring

Connect Google Postmaster Tools to Climails to watch your Gmail domain reputation, spam rate and delivery errors — and catch deliverability problems early.

Documentation

Platform & team

Analytics, custom dashboards, roles, billing and the AI assistant for everyone in your account.

Platform & team

Analytics & dashboards

Measure every send in Climails: delivery, open and click rates with bot/MPP filtering, conversion funnels, retention cohorts, revenue attribution and custom dashboards.

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Platform & team

Team & roles

Invite your team to Climails and give each person the right access: seven built-in roles with a clear permission map, per-workspace membership, last-owner protection, MFA and session control.

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Platform & team

Plans, usage & billing

Understand Climails billing: what each plan includes, how usage and overage are metered, where to see your quota, and how to download invoices.

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Platform & team

AI assistant

Use the built-in AI assistant in Climails to generate subject-line ideas and check your email's tone before sending — grounded in your content, audience and locale.

Documentation

Developers & API

Authenticate, send transactional messages, track events and subscribe to webhooks.

Developers & API

Send via the API

Integrate Climails into your product: create an API key, send a transactional message with POST /v1/messages, and subscribe to delivery webhooks.

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Developers & API

Track events

Send product and behavioral events to Climails with POST /v1/events (and bulk), then use them to build segments, trigger automations and attribute revenue.

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Developers & API

Webhooks

Subscribe to Climails webhooks to react to delivery, engagement and contact events. Verify the HMAC signature, handle retries with backoff, and add custom headers.

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Developers & API

API keys & security

Create and secure Climails API keys: scope them to the minimum needed, restrict by IP, set rate limits and expiry, and rotate or revoke a leaked key instantly.

Documentation

Start sending in minutes

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Climails docs & guides — Climails