Viber
Viber is a planned channel for regional reach. It isn't available for sending yet — this page explains where Viber will fit and what to use today while it's on the roadmap.
Status
Viber is on the roadmap and not yet available for sending. The contact model already reserves a Viber identity, but there is no live Viber sender — so don't build a flow that depends on it yet.
Where Viber will fit
In markets where Viber is widely used, it's a strong complement to SMS and email — richer messages, often at lower cost. When it ships, consent, suppression and analytics will live in the same unified contact profile as every other channel, so adding it won't fragment your data.
What to use today
- SMS — the closest live alternative for time-sensitive regional reach.
- WhatsApp — rich, templated messaging that's available now.
- Telegram — instant messages through your own bot.
Frequently asked questions
Can I send to Viber right now?
No — Viber is planned but not yet live for sending. Use SMS, WhatsApp or Telegram in the meantime.
Will my data carry over when Viber launches?
Yes — Viber will plug into the same contact profile, consent and analytics, so you won't have to migrate anything.
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