Cookie Policy

Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as local storage, pixels and tags. Together they let the Service work, remember your choices and help us understand usage. We group them as essential, functional and analytics.

These are required to provide the Service: they keep you signed in, secure your session, balance load and remember basic settings. The Service cannot work properly without them, so they cannot be switched off through our controls.

These remember preferences such as language, locale and interface choices to give you a better experience. If you block them, some features may not work as expected.

These help us understand how the website and product are used — which pages are visited and which features are used — so we can improve them. We use this data in aggregated, de-identified form where possible. Where the law requires it we set these only with your consent, and you can opt out.

When you send campaigns through Climails, messages can include open- and click-tracking pixels and links so you can measure engagement. This is configured by you as the sender, and recipients are subject to your own privacy notice. You can disable tracking in your campaign settings.

Some cookies are set by the providers we use for hosting, security, payments and analytics. Their use of data is governed by their own policies. We do not allow them to use the data to build their own advertising profiles of you.

Where required, we ask for your consent through a banner and remember your choice; you can change it at any time. You can also block or delete cookies in your browser settings, though essential cookies are needed for the Service to function. Most browsers also let you signal a global privacy preference, which we honour where legally required.

We may update this policy as our use of cookies changes. Questions can be sent to [email protected].