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Plans, usage & billing

Billing is transparent: each plan includes an allowance of emails and SMS, usage is metered as you send, and anything beyond the allowance is charged as overage at a clear per-message rate. Your current usage and quota are always visible.

5 min read

The plans

  • Free — a small monthly email allowance to get started.
  • Starter — a larger monthly allowance for growing lists.
  • Pro — high volume with the lowest overage rate.
  • Enterprise — custom volume with SLA, SSO and dedicated IP.
Higher plans include more messages and a lower overage rate, so cost per message drops as you grow.

How usage is metered

  • Each plan includes a monthly allowance of emails and SMS.
  • Usage is counted as you send and shown for the current period.
  • Overage — messages beyond the allowance are billed per message at your plan's rate.

See usage and manage the plan

  1. 1

    Open Billing

    In the cabinet open Billing to see your current plan, this period's usage and your remaining quota.

  2. 2

    Change plan

    Upgrade or downgrade from the same screen; the new allowance and rates apply going forward.

  3. 3

    Download invoices

    Every invoice is available as a PDF from the billing screen for your records.

Frequently asked questions

What happens if I exceed my plan's emails?

You're not cut off — extra messages are billed as overage at your plan's per-message rate. Upgrade to lower that rate.

Where do I see how much I've used?

The Billing screen shows current-period usage and your remaining quota for emails and SMS.

Can I get a PDF invoice?

Yes — every invoice is downloadable as a PDF from the billing screen.

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Plans, usage, quotas & invoices — Climails