Email templates

Transactional

The emails people expect and open: receipts, order confirmations, password resets, verification codes and shipping updates. Reliable, fast and to the point.

14 templates

Transactional

Receipt

Transactional receipt sent after payment.

Subject line: Receipt for order #{{ order.id }}

Transactional

Order shipped

Shipping notification with tracking.

Subject line: Order #{{ order.id }} is on its way

Transactional

Order delivered

Delivery confirmation plus a review request.

Subject line: Order #{{ order.id }} delivered

Transactional

Subscription renewed

Notification of a successful subscription renewal.

Subject line: Your {{ plan_name }} subscription was renewed

Transactional

Payment failed

Failed-payment notice with a CTA to update the card.

Subject line: We couldn't process your payment

Transactional

Invoice

Invoice for B2B customers.

Subject line: Invoice #{{ invoice.number }} from {{ workspace.name }}

Transactional

OTP code

One-time password for two-factor authentication.

Subject line: Your code: {{ otp.code }}

Transactional

Security alert (new device)

Notification of a sign-in from a new device.

Subject line: New sign-in to your account

Transactional

Feedback request

NPS survey after a key action.

Subject line: How's {{ workspace.name }} working out?

Transactional

Shipment delayed

Apology for a delivery delay, with compensation.

Subject line: Your order is delayed by {{ delay_days }} days

Transactional

Subscription cancelled

Confirmation of a cancellation, with access kept through the end of the period.

Subject line: Your subscription is cancelled

Transactional

Refund issued

Confirmation of a refund.

Subject line: Refund issued: {{ amount }} $

Transactional

Data export ready

Data export ready (DSR / GDPR).

Subject line: Your export is ready

Transactional

Preferences updated

Confirmation of a preference-center change.

Subject line: Your notification settings were updated

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