E-commerceNativeShopify Integration — Email, SMS & WhatsApp
The Shopify integration keeps your store and Climails in sync, so every customer, order and abandoned cart flows in as a contact with events attached. That turns your shop's activity into the trigger for timely, revenue-driving messages.
Visit websiteWhat the Shopify integration does
The Shopify integration keeps your store and Climails in sync, so every customer, order and abandoned cart flows in as a contact with events attached. That turns your shop's activity into the trigger for timely, revenue-driving messages.
- Customers and their contact details
- Orders, line items and order value
- Abandoned carts and checkouts
- Product and purchase events
What you can do with Shopify data
- Recover abandoned carts automatically
- Post-purchase, cross-sell and win-back flows
- Segment by spend, products or order count
- Order and shipping notifications
How to connect Shopify
Connecting Shopify takes a couple of clicks — you authorize Climails in Shopify and sync begins, with tokens refreshed automatically so it keeps working.
- 1
In Climails, open Integrations and choose Shopify.
- 2
Click Connect and sign in to Shopify in the popup.
- 3
Grant Climails read access to your data.
- 4
Sync starts automatically — no keys to copy.
Put Shopify data to work
Once Shopify data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.
- Build segments from Shopify data
- Trigger email, SMS, WhatsApp, Telegram and push flows on Shopify events
- Personalize messages with Shopify fields
- One unified profile per customer across channels
Frequently asked questions
Is the Shopify integration free?
Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.
How long does it take to connect Shopify?
A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.
Is my Shopify data secure?
Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.
Can I sync Shopify in real time?
Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in Shopify.
Do I need to use every channel?
No. Shopify data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.
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