InSales Integration — Email, SMS & WhatsApp
The InSales integration keeps your store and Climails in sync, so every customer, order and abandoned cart flows in as a contact with events attached. That turns your shop's activity into the trigger for timely, revenue-driving messages.
Visit websiteWhat the InSales integration does
The InSales integration keeps your store and Climails in sync, so every customer, order and abandoned cart flows in as a contact with events attached. That turns your shop's activity into the trigger for timely, revenue-driving messages.
- Customers and their contact details
- Orders, line items and order value
- Abandoned carts and checkouts
- Product and purchase events
What you can do with InSales data
- Recover abandoned carts automatically
- Post-purchase, cross-sell and win-back flows
- Segment by spend, products or order count
- Order and shipping notifications
How to connect InSales
Connect InSales by pasting an API key you generate in InSales — no developer required.
- 1
In InSales, create an API key or token.
- 2
Copy the key (and any IDs the form asks for).
- 3
In Climails Integrations, choose InSales and paste it.
- 4
Save — Climails verifies the key and starts syncing.
Put InSales data to work
Once InSales data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.
- Build segments from InSales data
- Trigger email, SMS, WhatsApp, Telegram and push flows on InSales events
- Personalize messages with InSales fields
- One unified profile per customer across channels
Frequently asked questions
Is the InSales integration free?
Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.
How long does it take to connect InSales?
A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.
Is my InSales data secure?
Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.
Can I sync InSales in real time?
Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in InSales.
Do I need to use every channel?
No. InSales data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.
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