E-commerceBigCommerce Integration — Email, SMS & WhatsApp
The BigCommerce integration keeps your store and Climails in sync, so every customer, order and abandoned cart flows in as a contact with events attached. That turns your shop's activity into the trigger for timely, revenue-driving messages.
Visit websiteWhat the BigCommerce integration does
The BigCommerce integration keeps your store and Climails in sync, so every customer, order and abandoned cart flows in as a contact with events attached. That turns your shop's activity into the trigger for timely, revenue-driving messages.
- Customers and their contact details
- Orders, line items and order value
- Abandoned carts and checkouts
- Product and purchase events
What you can do with BigCommerce data
- Recover abandoned carts automatically
- Post-purchase, cross-sell and win-back flows
- Segment by spend, products or order count
- Order and shipping notifications
How to connect BigCommerce
Connect BigCommerce by pasting an API key you generate in BigCommerce — no developer required.
- 1
In BigCommerce, create an API key or token.
- 2
Copy the key (and any IDs the form asks for).
- 3
In Climails Integrations, choose BigCommerce and paste it.
- 4
Save — Climails verifies the key and starts syncing.
Put BigCommerce data to work
Once BigCommerce data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.
- Build segments from BigCommerce data
- Trigger email, SMS, WhatsApp, Telegram and push flows on BigCommerce events
- Personalize messages with BigCommerce fields
- One unified profile per customer across channels
Frequently asked questions
Is the BigCommerce integration free?
Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.
How long does it take to connect BigCommerce?
A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.
Is my BigCommerce data secure?
Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.
Can I sync BigCommerce in real time?
Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in BigCommerce.
Do I need to use every channel?
No. BigCommerce data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.
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