MessagingNativeWhatsApp Cloud Integration — Email, SMS & WhatsApp
The WhatsApp Cloud integration adds a messaging channel to Climails — reach people where they already chat, and get your team notified about what's happening with your campaigns in real time.
Visit websiteWhat the WhatsApp Cloud integration does
The WhatsApp Cloud integration adds a messaging channel to Climails — reach people where they already chat, and get your team notified about what's happening with your campaigns in real time.
- Outbound messages and notifications
- Delivery and read events
- Inbound replies where supported
- Contact identity across channels
What you can do with WhatsApp Cloud data
- Send campaigns and alerts to chats
- Notify your team on sends, bounces and spikes
- Two-way conversations where the channel allows
- Add the channel as a step in automations
How to connect WhatsApp Cloud
Connect WhatsApp Cloud by pasting an API key you generate in WhatsApp Cloud — no developer required.
- 1
In WhatsApp Cloud, create an API key or token.
- 2
Copy the key (and any IDs the form asks for).
- 3
In Climails Integrations, choose WhatsApp Cloud and paste it.
- 4
Save — Climails verifies the key and starts syncing.
Put WhatsApp Cloud data to work
Once WhatsApp Cloud data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.
- Build segments from WhatsApp Cloud data
- Trigger email, SMS, WhatsApp, Telegram and push flows on WhatsApp Cloud events
- Personalize messages with WhatsApp Cloud fields
- One unified profile per customer across channels
Frequently asked questions
Is the WhatsApp Cloud integration free?
Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.
How long does it take to connect WhatsApp Cloud?
A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.
Is my WhatsApp Cloud data secure?
Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.
Can I sync WhatsApp Cloud in real time?
Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in WhatsApp Cloud.
Do I need to use every channel?
No. WhatsApp Cloud data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.
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