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Shippo Integration — Email, SMS & WhatsApp

The Shippo integration streams shipment tracking updates into Climails, so each status change can trigger a proactive notification and turn delivery into another customer touchpoint.

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What the Shippo integration does

The Shippo integration streams shipment tracking updates into Climails, so each status change can trigger a proactive notification and turn delivery into another customer touchpoint.

  • Shipment and tracking updates
  • Status changes (shipped, in transit, delivered)
  • Carrier and tracking details
  • Real-time delivery events

What you can do with Shippo data

  • Shipping and delivery notifications
  • Post-delivery review requests
  • Proactive delay alerts
  • Reduce 'where is my order' tickets

How to connect Shippo

Connect Shippo by pasting an API key you generate in Shippo — no developer required.

  1. 1

    In Shippo, create an API key or token.

  2. 2

    Copy the key (and any IDs the form asks for).

  3. 3

    In Climails Integrations, choose Shippo and paste it.

  4. 4

    Save — Climails verifies the key and starts syncing.

Connected through a secure, signature-verified webhook — no code required.

Put Shippo data to work

Once Shippo data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.

  • Build segments from Shippo data
  • Trigger email, SMS, WhatsApp, Telegram and push flows on Shippo events
  • Personalize messages with Shippo fields
  • One unified profile per customer across channels

Frequently asked questions

Is the Shippo integration free?

Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.

How long does it take to connect Shippo?

A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.

Is my Shippo data secure?

Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.

Can I sync Shippo in real time?

Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in Shippo.

Do I need to use every channel?

No. Shippo data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.

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Shippo Integration — Email, SMS & WhatsApp — Climails