Project managementJira Integration — Email, SMS & WhatsApp
The Jira integration lets changes on your boards and issues drive Climails — a card moving to a stage or a new ticket can notify your team or start a customer-facing flow.
Visit websiteWhat the Jira integration does
The Jira integration lets changes on your boards and issues drive Climails — a card moving to a stage or a new ticket can notify your team or start a customer-facing flow.
- Board, card and issue changes
- Status and stage transitions
- Assignee and label data
- Event-driven triggers
What you can do with Jira data
- Notify the team on key changes
- Kick off flows from a status move
- Hand off leads between tools
- Keep ops and marketing in sync
How to connect Jira
Connect Jira with your account credentials or store keys — entered once and stored encrypted.
- 1
In Jira, find your store URL and key/secret (or login).
- 2
In Climails Integrations, choose Jira.
- 3
Enter the details and save.
- 4
Climails verifies the connection and starts syncing.
Put Jira data to work
Once Jira data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.
- Build segments from Jira data
- Trigger email, SMS, WhatsApp, Telegram and push flows on Jira events
- Personalize messages with Jira fields
- One unified profile per customer across channels
Frequently asked questions
Is the Jira integration free?
Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.
How long does it take to connect Jira?
A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.
Is my Jira data secure?
Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.
Can I sync Jira in real time?
Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in Jira.
Do I need to use every channel?
No. Jira data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.
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