Acuity Scheduling Integration — Email, SMS & WhatsApp
The Acuity Scheduling integration turns every booking into a contact and an event in Climails, so appointments trigger reminders, no-show recovery and post-visit follow-up automatically.
Visit websiteWhat the Acuity Scheduling integration does
The Acuity Scheduling integration turns every booking into a contact and an event in Climails, so appointments trigger reminders, no-show recovery and post-visit follow-up automatically.
- Bookings as contacts with details
- Scheduled, rescheduled and cancelled events
- Appointment time and service
- Real-time booking updates
What you can do with Acuity Scheduling data
- Appointment reminders that cut no-shows
- Post-visit review and rebooking prompts
- Recover cancellations
- Segment by service or frequency
How to connect Acuity Scheduling
Connect Acuity Scheduling by pasting an API key you generate in Acuity Scheduling — no developer required.
- 1
In Acuity Scheduling, create an API key or token.
- 2
Copy the key (and any IDs the form asks for).
- 3
In Climails Integrations, choose Acuity Scheduling and paste it.
- 4
Save — Climails verifies the key and starts syncing.
Put Acuity Scheduling data to work
Once Acuity Scheduling data is in Climails it's just contacts and events — usable everywhere. Build segments from it, trigger flows on it, and personalize any message with it, across every channel from a single automation.
- Build segments from Acuity Scheduling data
- Trigger email, SMS, WhatsApp, Telegram and push flows on Acuity Scheduling events
- Personalize messages with Acuity Scheduling fields
- One unified profile per customer across channels
Frequently asked questions
Is the Acuity Scheduling integration free?
Yes. It's available on every plan, including the free tier — you pay for your Climails sending, not per integration.
How long does it take to connect Acuity Scheduling?
A few minutes. Most connections are a couple of clicks or pasting a key — no developer needed.
Is my Acuity Scheduling data secure?
Yes. Credentials are stored encrypted, webhook payloads are signature-verified, and we only read the data needed to sync contacts and events.
Can I sync Acuity Scheduling in real time?
Yes. Native connectors sync on a schedule and webhooks deliver events in real time, so flows can fire the moment something happens in Acuity Scheduling.
Do I need to use every channel?
No. Acuity Scheduling data works with whichever channels you use — start with email and add SMS, WhatsApp, Telegram or push whenever you're ready.
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